Position title
SUPPORT SERVICE CLERK
Description

Incredible Opportunity! Our client is seeking a Full Time, Support Services Clerk to support all internal departmental functions

SUPPORT SERVICES CLERK

Starting Pay: $19 - $21/Hour | Schedule: Monday - Friday

Our client has a rich, Memphis-based history of over 40 years who is looking to add a Support Services Clerk to their incredible team. The ideal candidate will provide administrative support and ensure efficient operation of the internal departments of the company. As an employee-owned company, they operate their business with the highest integrity, manage assets, and maximize their team's fullest potential. We are looking for a like-minded individual who takes pride in what they do and serves/assists others as a way of life.

In this role you will be a vital member of the team supporting their customers both internally and externally. The main weekly activity will be working as a support providing document preparation and maintaining accuracy of claims and credit requests in their system. This position will require extensive use of AS400 Gartman System, Microsoft Office, Outlook and Internet. You will need to have the ability to handle high volume inquiries and document requests with courtesy and tact along with being able to organize responsibilities and tasks and while multi-tasking situations with a high degree of accuracy and competence.

  • Key Intra-Company Contacts:  Customer Service, Operations Managers, Purchasing and Samples Staff, Warehouse Manager, Account Managers and RSM

If you feel that you are a great fit for this role then we want to hear from you today!

Summary of Key Job Functions:

  • Prepares source documents for computer entry by compiling, sorting, and organizing documents; resolving questionable data; setting daily priorities.
  • Maintains claims system by inputting claims and credit requests.
  • Prevents erroneous entries by inputting voids and cancellations.
  • Updates records by entering adjustments.
  • Protects organization's value by keeping information confidential.
  • Updates job knowledge by participating in educational opportunities.
  • Verifies credit accounts by reconciling monthly statements and related transactions and reporting.
  • Maintains historical records by imaging and indexing documents.

General Requirements:

  • A Minimum of two years previous experience handling detailed data entry and claims processing or re-billing of invoices.
  • PC proficiency using AS400 system with highly accurate data entry skills.
  • Entering orders with 100% accuracy… we value doing it right the first time.
  • Strong analytical ability with attention to detail.
  • Work as part of a team and rely on the strengths and knowledge of others to help you grow and learn to make the best decisions for our customers and our company.
  • Learning quickly with an open mind – You will receive training on systems, products and processes and then continue on-going training as new products are introduced.
  • Excellent interpersonal skills and the ability to interact with both internal and external customers with confidence and professionalism.
  • A bright sharp mind with an ability to handle multiple responsibilities, self-manage and prioritize effectively.
  • The ability to use good judgment and common sense and to thrive in a fast-paced, ever changing environment.
  • Integrity and honesty – we expect our associates to handle themselves in a responsible way that reflects favorably on themselves and the company.
  • Handle multiple responsibilities and prioritize effectively– you may be called on for other duties to help support the overall operation of the organization.

What We Offer:

  • $19 - $21/per Hour
  • Monday – Friday schedule
  • Great Company Benefits (Health, Dental, 401k & more)
  • Positive and Collaborative Work Environment
Employment Type
Full-time
Industry
Wholesale
Job Location
Memphis, TN, USA
Base Salary
$19-$21 Per hour
Date posted
June 13, 2024
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